Billing Policy

Accuracy of Billing & Account Information

At PureFan, we’re committed to providing a smooth and secure shopping experience for every football fan.
We reserve the right to refuse, limit, or cancel any order you place with us at our discretion. These restrictions may apply to orders placed:

Under the same customer account

Using the same credit or debit card

With identical billing or shipping addresses

If we make any changes to or cancel an order, we will attempt to notify you via the email address or phone number provided at checkout.

It’s your responsibility to ensure that all billing, account, and contact details you provide are accurate, current, and complete so we can process your orders without delay.
Providing incorrect information may result in order cancellation or delays in delivery.

Contact Information

For any billing-related questions or concerns, please reach out to our support team:

PureFan
📍 Fisher’s Way, Belvedere, DA17 6BT, United Kingdom
📞 +44 7528 49517
📧 support@purefan.co.uk

🕓 Business Hours: Monday – Friday: 8:00 AM – 6:00 PM | Saturday: 8:00 AM – 12:00 PM