FAQs

⚽ PureFan – Frequently Asked Questions

Q: Do you offer player or custom printing?
Yes! You can add your favourite player’s name and number, or create your own custom design. Just leave a note at checkout or contact us by email after placing your order.

Q: What sizes do you offer?
Most jerseys are available in adult sizes S–XXL, and many clubs also include kids’ sizes. You’ll find a full size guide on each product page.

🚚 Shipping & Delivery

Q: How long does delivery take?
Orders within the UK typically arrive in 2–4 business days.
If you’re outside the UK, feel free to contact us — we’ll confirm if delivery is available in your area.

Q: Can I track my order?
Yes! Once your order is shipped, you’ll receive an email with your tracking number so you can follow your delivery every step of the way.

🔁 Returns & Exchanges

Q: Can I return or exchange my jersey?
Of course! Returns and exchanges are accepted within 30 days of delivery, provided the item is unworn and in its original packaging.

Q: Do you offer league patches or custom lettering?
Yes, many of our jerseys include options for Premier League, La Liga, and other official-style patches or name/number printing. Check each product page for availability.

📩 Contact Us

Q: How can I reach PureFan?
You can contact our support team anytime through our contact form or by emailing support@purefan.com
.
We usually reply within 12 hours.